Question 1

I saw an piece on your Instagram profile and would like to purchase it. What do I have to do?

Accepted Answer

Just get in touch with me at vanlanigh@gmail.com and I can give you all the information you need about the work. Most of the work displayed on Instagram is availible for purchase!

Question 2

I saw a piece on your Instagram profile and would like to know if it is available as print. What do I have to do?

Accepted Answer

Again, simply get in touch with me at vanlanigh@gmail.com and I'd be happy to give you futher information.

Question 3

How can I pay on your website?

Accepted Answer

You can use Paypal, iDeal, Sofort, Debit/Credit cards and Alipay.

Question 4

Where does VanLanigh ship?

Accepted Answer

VanLanigh ships to the following countries: Andorra, Argentina, Armenia, Australia, Austria, Bangladesh, Belgium, Belize, Bolivia, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Egypt, Finland, France, Germany, Greece, Grenada, Hong Kong SAR China, Hungary, Iceland, India, Ireland, Israel, Italy, Japan, Kenya, Kuwait, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Mexico, Monaco, Morocco, Netherlands, New Zealand, Norway, Oman, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Ukraine, United Arab Emirates, United Kingdom, Venezuela.
If your country is not listed here, please contact us.

Question 5

What shipping carriers do you use?

Accepted Answer

VanLanigh works with carriers including FedEx, DHL, and UPS. The carrier selected for your purchase is dependent on the shipping destination, as well as its packaging and handling requirements.

Question 6

How are shipping costs determined?

Accepted Answer

Shipping costs are determined based on the price, dimensions, and weight of the item purchased, as well as by the shipping destination. All packaging, handling, and insurance fees are included in the shipping cost.
 
To estimate the shipping cost on your order, add the desired item(s) to your shopping cart and enter your shipping destination on your Cart page.

All Original Artworks ships for

Question 7

How do you pack the Artwork?

Accepted Answer

Posters, photographs and art prints are rolled with thick paper to protect against dust before being packaged in corrugated triangular shipping containers or in the tube. 
Framed items and Originals are covered securely and placed in adjustable corrugated inserts that lock the frame in position.

Question 8

How do I know if my order has shipped?

Accepted Answer

Once your order has shipped, you will receive an email with all details.

Question 9

How long will it take for my order to ship?

Accepted Answer

We package and ship your order as soon as possible. Orders are subject to verification and approval before shipping and may take several days to process. While we will do all we can to ensure your order is delivered on time, we cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.
Most orders are processed and shipped within 7-14 days.

FAQ and Shipping Information

Frequently asked questions